Consumer Rights Day Awareness Campaign & Workshop
Event Date: 01.04.2025
Event brief description
The Legal Awareness Cell, Legal Aid Clinic, and Pro Bono Club, School of Law, Galgotias University, successfully organized a Consumer Rights Day Awareness Campaign & Workshop in Bhata Village and Dhankaur, Uttar Pradesh. This initiative aimed to educate consumers about their rights and empower them with the necessary tools to protect themselves from fraudulent practices, misleading advertisements, and online scams.
The campaign began with a survey to understand the key consumer issues faced by the local community. Many villagers shared concerns about overpricing, defective products, online fraud, and lack of awareness regarding consumer grievance mechanisms. Based on these findings, our team conducted an interactive workshop, explaining consumer rights, redressal mechanisms, and online fraud prevention strategies. Following the session, the participants and students visited Dhankaur Police Station, where they discussed key concerns with the police officials. The officers provided insights into handling consumer disputes and shared legal remedies available for victims of consumer fraud. The event successfully increased consumer awareness, strengthened collaboration with law enforcement, and provided law students with practical legal exposure.
Event Detailed Description
The Consumer Rights Day Awareness Campaign & Workshop was organized to help people in Bhata Village and Dhankaur, Uttar Pradesh, understand their consumer rights and how to protect themselves from fraud. The event was conducted by the Legal Awareness Cell, Legal Aid Clinic, and Pro Bono Club of the School of Law, Galgotias University. The campaign included three main activities: a consumer survey, an interactive workshop, and a visit to Dhankaur Police Station .
The event started with a survey, where our team spoke to the villagers to understand the common problems they faced as consumers. Many people shared their experiences of being overcharged for goods and services, receiving low-quality or defective products, and falling victim to online fraud. Some villagers also expressed that they were unaware of how to file complaints when they faced such problems. Our team collected this information to ensure that the awareness session focused on the most relevant issues.
Following the survey, we conducted an interactive workshop to educate the villagers about their consumer rights. We explained the five basic consumer rights:
Right to Safety: Protection from dangerous goods and services.
Right to Information: Consumers should get correct details about products and services.
Right to Choice: Consumers have the freedom to choose the best product available.
Right to Redressal: Consumers can seek help if they are cheated.
Right to Education: Awareness about consumer rights and responsibilities.
We also discussed how to file complaints if they face fraud or unfair trade practices. We introduced them to consumer forums, helplines, and online grievance redressal platforms where they can report their issues. Since online fraud was a major concern, a special session was conducted on how to identify and avoid scams. We explained how fake websites, misleading advertisements, and fraudulent phone calls trick people into giving their money or personal details. To make the session engaging and easy to understand, we used real-life examples, case studies, and live demonstrations.
After the workshop, all participating students visited Dhankaur Police Station, where they discussed the consumer issues reported by the villagers. The police officials acknowledged the concerns and explained how they handle fraud cases related to consumers. They also shared preventive measures and legal remedies available for victims of cyber fraud. The police officers advised Legal Aid members on how they can assist consumers in filing complaints and seeking justice. This visit helped build a stronger connection between law enforcement and legal aid services.
Department Name – School of Law
Event Outcome
The event had a significant impact on both the villagers and the law students involved. Many villagers who were previously unaware of their rights gained confidence in taking action against fraud. The survey findings will be used to plan future awareness programs focusing on the most urgent consumer issues. For law students, this event provided practical exposure, allowing them to understand real-world legal challenges and learn how to support vulnerable consumers through legal aid services. The event successfully spread awareness and empowered the community with legal knowledge.
Related Goal
